Terms and Conditions of Use

Welcome to Gulmera ("Company," "we," "us," or "our"), an e-commerce platform operating at https://www.gulmera.com/ (the "Website"). We specialize in the sale of handcrafted shawls, stoles, and related textile products ("Products").

These Terms and Conditions ("Terms") govern your use of the Website and the purchase of any Products from the Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy and Refund/Return Policy, which are incorporated herein by reference.

If you do not agree with all of these Terms, you are expressly prohibited from using the Website and must discontinue use immediately.

1. Acceptance of Terms

By using the Website, you represent and warrant that you are at least 18 years of age or accessing the Website under the supervision of a parent or guardian.

2. Products and Services

2.1 Product Descriptions: We strive to ensure that all details, descriptions, and prices of Products appearing on the Website are accurate. However, we do not guarantee that the product descriptions, colors, information, or other content available on the Website are wholly accurate, complete, reliable, current, or error-free. The actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will accurately reflect the color of the Product on delivery.

2.2 Availability: All Products are subject to availability. We reserve the right to discontinue any product at any time for any reason. We also reserve the right to limit the quantities of the Products we offer.

3. Orders, Pricing, and Payment

3.1 Order Acceptance: Your placement of an order does not necessarily guarantee acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

3.2 Pricing: All prices are listed in the currency indicated on the Website (e.g., ₹ INR) and are subject to change without notice. Prices are exclusive of any applicable sales tax, duties, and shipping charges, which will be added to the total amount of your purchase where applicable.

3.3 Payment: We accept various forms of payment as indicated on the Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.

4. Shipping, Returns, and Refunds

4.1 Shipping: We will arrange for the shipment of the Products to you. Shipping costs and delivery estimates are provided on the Website. Title and risk of loss for all Products ordered by you shall pass to you upon our shipment to the shipping carrier.

4.2 Returns and Refunds: All returns, refunds, and exchanges are governed by our separate Return Policy and Refund Policy, which are available on the Website. By purchasing Products, you agree to be bound by these policies.

5. Intellectual Property Rights

5.1 Ownership: Unless otherwise indicated, the Website and all content, including but not limited to the source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.